B2B Portal
Empower your
B2B ecommerce customers.
Delight your customers with a custom online B2B portal that enables them to automate and directly manage their orders.
Make B2B ecommerce a seamless part of your ecosystem.
Give your B2B customers control over their orders while making life easier for your team. Integrate your B2B business with all your other systems — accounting, inventory and more — while providing a customized experience.
Multiple Catalogs
Invite retail and wholesale customers to join your own branded B2B portal with unique domain name. Set up multiple catalogs to have control what products you sell to which customers.
Multiple Catalogs
- Visualize the sales and customer information from all portals on a B2B dashboard
- Configure a custom domain name for your B2B portal to boost your brand
- Embed Google Analytics tracking on your B2B portal and get the 360 degree view of your customers’ preferences
- Allow guest access to your portal
Custom Design
Create custom look & feel with navigation bars and carousels for each portal to give customers an ultimate browsing experience.
Custom Design
- Create a Custom Menu and personalise your portal to increase your customer experience
- Use the sorting options feature on your B2B portal to improve the customer browsing experience
- Choose the right color scheme for your portal and even upload your unique shopping cart image
Multiple Product Ordering Views
Product matrix view and list view for quick ordering experience.
Multiple Product Ordering Views
- Choose the layout for how product tiles are displayed
- Show or hide the available quantity of the product
- Show additional attributes of the product
Integration With DEAR Inventory
Orders completed by customers are automatically created in DEAR inventory as Authorised Quote, Authorised Order or Authorised Invoice. Complete fulfilment process using Pick/Pack/Ship functionality built within the Sales module.
Integration With DEAR Inventory
- Automate the sync of the sale orders by customising the status of the quote, order and invoice
- Sell out of stock items on B2B with the help of backorder functionality
- Set up the shipping method for your customers to choose from at the checkout
Integration With Accounting
Accounting transactions generated from sales will be posted into your accounting application with every completed order.
Payment Options
Let you customers pay order on the spot. Stripe and Paypal options are available.
Payment Options
- Set the multiple payment options for your customer’s convenience
- Allow customers to use the credit account to pay for their transactions in B2B
Quick Reordering
Allow customers to place orders, view order history, check order status and reorder from previous orders 24/7.
Multiple price tiers & promotions
Set price tiers and discounts for your products and assign to your customers for a tailored experience.
Multiple price tiers & promotions
- Include the RRP tier for your products
- Choose a product family price format
- Set a specific price tier for your guests users
We Integrate With
Companies build their own workflows on their favorite solutions on the market which integrated with DEAR
Frequently Asked Questions
What is DEAR B2B Portal?
DEAR Inventory’s B2B eCommerce Portal enables your customers to browse and order from your catalogue 24/7. The DEAR B2B Online Portal provides a scalable and flexible platform uniquely focused on companies doing business with each other. For example, manufacturers selling to distributors and wholesalers selling to retailers.
Can I have different catalogues in the B2B portal for my customers?
Yes, you can have different catalogues in DEAR B2B for different customers, each with different lists of products to sell but each catalogue will require a separate B2B integration. Before you can create a portal, you must add DEAR B2B Portal licence to your subscription. Each portal requires a licence, e.g. to create two (2) portals, two (2) licences are required.
Can I have a completely personalised B2B portal with my unique domain name so that my clients won't see that B2B portal is powered by DEAR?
Yes, DEAR allows you to create a Custom Domain for your Portal, although this may require additional costs for getting a domain name from a registrar.
Can I sell products on DEAR B2B even if they are out of stock?
Yes, DEAR B2B backend settings allow you to enable or disable the back ordering if an order is placed through your B2B portal for an item that is not in stock.
Can I design the way my products are displayed on the portal?
Absolutely, DEAR B2B portal allows you to create a custom menu and provide sorting options for your client’s convenient browsing.
Can I track the customers' activity on the portal?
DEAR B2B portal allows you to embed Google Analytics Tracking to deliver a high-quality website to your customers and provide you with all the necessary information regarding the website statistics.
How do I make the B2B portal visible to guests?
DEAR B2B portal allows you to enable the guess access where they can view and browse through your catalogue. However, only logged-in users can shop for products on a portal
Is there a way to optimise the ordering process in DEAR B2B portal?
Yes, customers can access the Quick Order and Bulk Order functions. Products with multiple variants (size, colour) have a matrix table for easy selection of multiple variants in a single order.
Where are all B2B sales orders stored?
Once the order is finished and the customer goes through the checkout process, a sales task will be created which can be accessed through DEAR Inventory as usual. All sales transactions on a DEAR B2B portal are also logged on the DEAR B2B Integration page
Can my customers get access to the price lists?
Yes, you can create custom Price Lists which customers will be able to download directly from your portal. Please note that price lists can only be downloaded by customers who are logged in, not accessing the portal as a guest.
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